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Frequently Asked Questions

Does the lunch compartment actually keep food cold?

Yes, and this is one of our favourite things about these bags. The built-in insulated compartment keeps food cold for up to 10 hours and warm for up to 5. Add a small ice pack and your meal prep stays fresh all day. No office fridge needed. The lining is heat-sealed and leakproof, so even if something spills inside the compartment, it stays contained and wipes clean in seconds.

Will the lunch compartment take up all the space in the bag?

This is the question we get asked the most, and we want to be completely honest with you. When the lunch compartment is in use, it does take up a portion of the bag's interior. That said, there is still plenty of room for your laptop, daily essentials, and personal items. The key is smart packing, and most of our customers find the dedicated pockets and compartments mean everything has its own place anyway. No more digging around in a bottomless bag.

How do I clean the bag?

The exterior wipes clean with a damp cloth — no special products needed. The lunch compartment lining is leakproof and wipe-clean as well. We recommend wiping it down after each use to keep it fresh.

Will my 15.6" laptop fit?

Yes. All Brexii bags are designed with a dedicated padded sleeve that comfortably fits up to a 15.6" laptop. The sleeve is shockproof and fully cushioned, so your tech is protected from bumps, drops, and the everyday chaos of the commute.

Is the bag actually waterproof?

The exterior is water-resistant. Meaning it handles light rain, splashes, and the occasional spill without a problem. It is not designed for full submersion. The interior lunch lining is fully leakproof and heat-sealed, so spills from inside stay completely contained.

Does the bag have a smell when it arrives?

Some bags may have a slight "new bag" scent when they first arrive. This is completely normal and fades quickly. We recommend leaving your bag open in a well-ventilated space for 24 hours before first use. If you experience any persistent odour, please reach out to us and we will make it right.

Let customers speak for us

500+ Happy Customers  |  30-Day Money Back Guarantee  |  Free Shipping

from 200+ Verified Reviews

Rachel K.

5/5 rating

I've gotten more compliments on this bag than anything I own. Nobody believes it also holds my lunch.

Rachel K., Marketing Director, NY

Sarah M.

5/5 rating

 "I didn't think one bag could replace three. I was wrong."

Sarah M., Office Manager, Toronto

Jessica T.

5/5 rating

"The lunch compartment alone is worth every penny. My food is still cold at 3pm."

Jessica T., Nurse, Vancouver

Amanda L.

5/5 rating

"My daughter refuses to go to school without her Dreamer Bag. Best purchase I've made all year."

Amanda L., Mom of two, Texas

Priya S.

5/5 rating

"Finally hands free. I didn't know how much I needed this until I had it."

Priya S., Teacher, London

Shana P.

5/5 rating

"My daughter asked me to write this review because she wanted everyone to know how much she loves her bag. She says it's the most beautiful bag she's ever had and that all her friends want one"

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